A picture can be worth a thousand words, and sometimes adding a screenshot showing a bug to your bug reports can save a lot of explanation. The FogBugz Screenshot tool runs on your Windows or Macintosh desktop. To install it, log into FogBugz and on that first page click the Capture Screenshots link in the middle of the page. NOTE: Only licensed users will be able to submit screenshots into FogBugz.
When you download and install the FogBugz Screenshot program, a bug icon will appear on your screen.
Windows:
When you click on the bug icon, it will capture the current screen.
Once you've captured a screenshot, you can crop it to make it smaller, or highlight a particular area with a red border to illustrate the exact part of the screen that represents the bug. Then you can send it to a new case or append the screenshot to an existing case.
Tip: By right clicking on the screenshot tool, a menu appears allowing you to enter a bug directly without capturing a screenshot. This is the fastest way to launch your browser and go to the New Case page.
To uninstall the FogBugz Screenshot tool: first quit the program by right clicking on the screenshot icon shown above and selecting Exit, then use the Add or Remove Programs feature in the Windows Control Panel.
Capturing a screenshot makes a camera shutter sound. To turn off this sound, click Sound:OFF in the bottom right corner of the Screenshot window.
To change the URL where screenshots are sent, click on the URL at the bottom of the screen. By default, this is set correctly, but if you use more than one bug tracking database, you'll have to adjust this. Use the basic URL of FogBugz, including http://, but without any file name. For example, http://www.example.com/FogBugz
Macintosh:
When you click the bug icon, you will have a choice of capturing a window, a rectangle, or the whole screen. After capturing, you can highlight a particular area with a red border to illustrate the exact part of the screen that represents the bug. Then you can send it to a new case or append the screenshot to an existing case.
Capturing a screenshot makes a camera shutter sound. To turn off this sound, click Sound:OFF in the bottom right corner of the Screenshot window.To change the URL where screenshots are sent, click on the URL at the bottom of the screen. By default, this is set correctly, but if you use more than one bug tracking database, you'll have to adjust this. Use the basic URL of FogBugz, including http://, but without any file name. For example, http://www.example.com/FogBugz
